Booking rules
Prevent bookings that look available but cannot actually happen.
Keep every appointmentrunning smoothly
Bring bookings, staff, service rules, and client details into one place, so your team spends less time coordinating and delivers a better visit.
Make every booking workable from the start.
Every appointment depends on staff skills, room availability, service duration, buffer time, deposits, cancellation rules, guest preferences, and follow-up context.
staff skills
room availability
service duration
buffer time
deposits
cancellation rules
guest preferences
follow-up context
Keep your team, calendar, and client details working together.
Owners and teams manage appointments, services, staff permissions, policies, and customer context without bouncing between disconnected tools.
Customer memory
Make every returning guest feel remembered.
Service operations
Change services, staff, and policies without rebuilding your operation.
Owner reporting
Turn appointment activity into clearer owner decisions.
Give your team the full picture before every client arrives.
Who is coming, what they booked, who can serve them, what rules apply, what the team should know, and what should happen next.
Who's coming
Mina Park
Returning guest · 3 visits
What they booked
Balayage + Gloss
120 min · $180
Who can serve
Ava Chen
Senior stylist · Room 3
AppointmentConfirmed
- Date
- Thu, 18 Oct · 10:30
- Service
- Balayage + Gloss
- Staff
- Ava Chen
- Guest
- Mina Park
Room 3 · 120 min$180
Rules applied
48h cancellation
Deposit: $50
Team notes
Prep: blonde toner
Allergies: none
What's next
Follow-up in 7 days
SMS reminder
Give guests a booking experience as polished as your service.
Discover service → Choose staff/time → Review price & policy → Confirm booking → Receive prep notes → Reschedule within rules → Context flows back.
- 1Discover service
- 2Choose staff/time
- 3Review price & policy
- 4Confirm booking
- 5Receive prep notes
- 6Reschedule within rules
- 7Context flows back
Start smoothly and stay in control as you grow.
Role-based permissions
Control who can edit services, policies, and guest data.
Guest data privacy
Keep preferences, notes, and consent records secure and auditable.
Phased rollout support
Start with operations, guest booking, or a pilot team.
Multi-location management
Manage rooms, staff, and rules across multiple locations.
Full audit trail
Track changes to bookings, policies, and guest context.
Staff onboarding mode
Get new staff up to speed with guided access and rules.
See how SOJO can work for your business.
Talk with us about your services, staff model, locations, and booking rules. We will help you decide whether to start with operations, guest booking, or a phased rollout.