Sojo has two sides—and one shared guest record
Sojo for business teams runs the floor: services, staff, policies, CRM memory, and revenue reporting. Sojo for customers is the discovery-to-booking experience that feeds those records automatically. Metry AI keeps both sides aligned so operators never retype what guests already submitted online.
Sojo for business operators
Command center for salons, spas, and clinic-style beauty
Scheduling, team permissions, customer history, retail attach, and finance-friendly exports—built for managers who live in the appointment grid.
Repeat revenue lift
+18%
After staff used visit notes + automated follow-ups
Time saved weekly
12h
Front desk hours returned from manual confirmations
Where the data goes
Every booking updates the same guest profile
Channel, stylist, SKU, and sentiment signals stay in one timeline so marketing and floor teams argue less and coach more.
Operational guardrails
Skills, rooms, buffers, deposits, and cancellation rules are enforced in the calendar—not in verbal policy.
Customer memory + CRM
Notes, photos (where allowed), formulas, contraindications, and retail history travel with the guest across stylists.
Retention analytics
Cohort views, stylist-level attach rates, and campaign attribution tied to real visits—not vanity impressions.
Multi-location readiness
Shared standards with local flexibility: services, languages, and pricing can differ by store without fragmenting reporting.
Sojo for customers
Discovery and booking that feel as polished as your service
Listings, search, availability, and checkout mirror how mobile guests expect to book—while honoring the policies operators need.
Honest availability
Slots respect staff skills, overlapping color services, and cleanup buffers so guests are not bait-and-switched at the door.
Transparent policies
Deposits, reschedule windows, and service prep show up before payment so front desk teams spend less time negotiating.
Signals feed operators automatically
Discovery searches, saved favorites, and add-on choices land in the CRM timeline—no manual re-entry.
Which side leads?
Most partners start with Sojo for business operators because revenue control lives there—but the consumer experience is an active product surface, not a brochure. Metry AI recommends rolling out both when you are ready to own the full journey from search to second visit.
Pick the path that matches your maturity
Solo studios can start lean; groups can add locations, governance, and enterprise support when finance and HQ need tighter controls.